Boil Water Advisory for the Communities of Hay River, Enterprise, Kakisa and K’atl’odeeche Reserve Lifted

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YELLOWKNIFE - June 14, 2022 - The Chief Environmental Health Officer is advising all residents of Hay River, Enterprise, Kakisa and K'atl'odeeche Reserve that the precautionary Boil Water Advisory has been lifted.

Residents who received their water from the Hay River Water Treatment Plant were asked to boil their water due to flooding in Hay River that affected the plant's normal operation and recent higher than normal turbidity (muddy water).

There have been no illnesses associated with drinking water reported in the community.

The Community Government of Hay River and the Chief Environmental Health Officer have observed that the turbidity levels have dropped to acceptable levels in water from the water plant, and other operational issues have been corrected. The precautionary Boil Water Advisory is now lifted. Normal use of drinking water may resume.

The Department of Health and Social Services recommends that residents and businesses flush their water supply by doing the following:

  • Run all cold water faucets and drinking fountains for 1 minute before use;
  • Flush and clean all water-using equipment, such as soda fountains, coffee makers and ice-making machines, for at least 1 minute;
  • Change all point of use filters (tap mounted carbon filters, Brita filters, etc.);
  • Flush and clean all coffee machines;
  • Drain and flush all ice-making machines;
  • Run water softeners through a regeneration cycle;
  • Drain and refill hot water heaters; and
  • Drain and clean water-holding tanks.

Information and a video on how to drain and clean water-holding tanks are available at   


For more information, contact:

Jeremy Bird

Manager Communications

Health and Social Services