Coronavirus Disease (COVID-19)

Information for Travellers

Last modified: 
Wed, 04/01/2020 - 16:00

If you arrived in the NWT within the past 14 days you must self-isolate and complete the approved self-isolation plan.



The Office of the Superintendent of Insurance would like to remind travellers that choosing to remain outside of Canada at this time will result in changes or complications for your health insurance coverage, including:

  • The potential loss coverage for COVID-19 and other conditions

  • Difficulty for insurers to transport you to your home  province in the event of a medical emergency

For more information please see Urgent notice for Canadians currently in the USA and abroad (Canadian Life and Health Insurance Association) 

Travellers arriving in the NWT

Anyone arriving in the NWT must self-isolate and stay at home for 14 days in Yellowknife, Inuvik, Hay River or Fort Smith only. No NWT resident is allowed to self-isolate in a small community or other regional centre other than the four listed communities if they have returned from outside the NWT.

This is a measure to avoid overwhelming health centres in small remote communities, and ensure those exposed to COVID-19 are close a well-equipped hospital care.

You will need to:

There are some groups that are considered exempt from travel restrictions, but would have different isolation requirements when entering the NWT. For more information, see Workers Exempt from Travel Restrictions.

If you do develop symptoms within 14 days continue to isolate yourself from others, call your health care provider and inform them about symptoms and travel history. They will provide advice on what you should do.

You can contact a health care provider as follows:

  • Yellowknife: 867-767-9120, or book online at
  • Inuvik: 867-490-2225
  • Fort Smith: 867-621-2233 or 867-872-0562
  • Hay River: 867-874-7201 (between 08:30-16.30). After hours call Emergency Department at 867-874-8050.
  • Other Communities can call their local health centres,

If your symptoms become severe call 9-1-1.

Residents leaving the NWT

Making the choice to stay at home and to not travel outside of the NWT is the best way to protect yourself, your family, and our communities from the spread of COVID-19, and to support our health system in responding to this pandemic.

If you have plans to travel, you should consider contacting your airline or tour operator to determine options for cancelling or postponing your trip.

Residents outside of Canada should find out what commercial options are still available to return to Canada and should consider returning to Canada earlier than planned if these options are becoming limited.

Although not advised, if you are still considering travel outside of Canada, you should do the following:

  • check your destination before travelling
  • know the health risks for your destination
  • understand the risks of your safety and security abroad
  • ensure that you have sufficient finances and necessities, including medication, in case your travels are disrupted
  • be prepared if airlines revise scheduled flights to and from your destination

If you travel abroad, you could be subject to the measures of other countries. Your scheduled trip may become much longer. You may also have reduced access to quality health care and your travel health insurance will likely not provide coverage in a pandemic.

The Chief Public Health Officer would also like to reiterate that you should avoid all travel on cruise ships due to the ongoing COVID-19 outbreak, until further notice.

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