NWT Help Line

The NWT Help Line offers free support to residents of the Northwest Territories, 24 hours a day, 7 days a week. It is 100% free and confidential. The NWT Help Line also has an option for follow-up calls.  

Residents can call the help line at 1-800-661-0844.

Trained responders can help you with any number of concerns, including:

  • stress management;
  • suicidal thoughts;
  • abuse;
  • sexual assault; 
  • depression and anxiety;
  • grief and loss;
  • substance use;
  • addictions; and
  • quitting tobacco

Experienced Care Coaches are waiting to help you and can speak with you in English or French. You can also call to request translating services in all the NWT’s official languages

Did you know?

The NWT Helpline has expanded to include support for individuals who are wanting to quit tobacco or other substances. You can also call to talk about a friend or family member’s substance use.

Follow-up calls with NWT Helpline Care Coaches are available to provide additional support, to answer any questions you may have, and to keep you focused on your goals

Fighting an addiction can be a difficult and lonesome journey but the NWT Help Line Care Coaches are there for you!

NWT residents can also visit the NWT Help Line Facebook page for wellness information, tips, and community events. They can also visit the GNWT Tobacco Website for information and resources to help a person on their quitting smoking journey.

Kid’s Help Phone

If you are under 25 years old and you need someone to talk to, you can also call the Kid’s Help Phone 24/7 at 1-800-668-6868. Texting and online chat options are also available 24/7.

  • To text with a counsellor, text the word CONNECT to 686868.
  • To live chat, visit https://kidshelpphone.ca/live-chat/ and click the “chat” button OR download the Always There app.

For more resources and information you can visit the website at: https://kidshelpphone.ca/.