Medical Travel

The Government of the Northwest Territories will provide medical travel benefits to eligible persons in the NWT who must travel in order to access necessary and appropriate insured health services. To be eligible for this benefit, travel must originate in the NWT and service must not be available within the resident’s home community. Furthermore, the medical referral from the resident’s home community must be to the nearest insured centre that offers the required treatment.

The medical travel benefit extends only to individuals who do not have similar coverage through an employer or some other program. The benefit provides for return airfare, inter-facility ambulance services on emergency medical evacuations, and limited support for meals, accommodation and ground transportation.

Medical Travel will make all arrangements for travel once the medical referral is received and travel is approved. Clients may choose to make their own arrangements and claim their expenses after the fact.

Clients who choose to submit a claim must contact Medical Travel for guidance. The staff at Medical Travel will provide the proper claim forms and verify the current daily rates for meals, accommodations and transportation to and from appointments.

Medical Travel can be contacted at:


Phone: 867-392-3000
Fax: 867-392-3001

Fort Liard (via Fort Simpson)

Phone: 867-695-7035
Fax: 867-695-7020

Fort Providence

Phone: 867-699-4311
Fax: 867-699-3811

Fort Resolution

Phone: 867-394-4511
Fax: 867-394-3117

Fort Simpson

Phone: 867-695-7035
Fax: 867-695-7020

Fort Smith

Phone: 867- 872-5626
Fax: 867-872-4233

Hay River

Phone: 867-874-8165
Fax: 867-874-8167


Phone: 867-678-8034
After Hours: 867-678-5626
Fax: 867-777-2921


Phone (7:00 AM to 11:00 PM): 867-669-4115
After Hours: 867-669-4115
Fax (24 Hours): 867-920-2172

Medical Travel Guide

This guide provides tips and information that can be used by all NWT residents for their medical travel, regardless of their benefits program.

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