Protecting Elders from Abuse and Neglect

Getting Help for Elder Abuse

Call the Family Violence Helpline at 1-866-223-7775 for support and referrals.

Call 911 or your local RCMP detachment if you or an elder you know is in immediate danger.


Contact the Alison McAteer House at 867-873-8257 or 1-866-223-7775 (toll-free) if you are experiencing family violence. They are there to help, provide shelter to those fleeing violence, referrals, and can assist with safety planning.

Sutherland House in Fort Smith also operates a 24-hour crisis line and family violence shelter. Call them at 867-872-4133 or toll-free 1-877-872-5925 for support, referrals, and safety planning.

Victim Services

The Community Justice and Community Policing Division at the Department of Justice offers services dealing with the emotional and physical consequences of crime and the associated justice processes. If you need help, please contact their local victim services worker to learn about their services.

NWT Community Counselling Program

The NWT Community Counselling Program helps people deal with a variety of issues including family violence, mental health issues, and addictions. It is available free-of-charge to every NWT resident, in every region of the NWT.


811 offers free support for any number of concerns to residents of the NWT,  24 hours a day, 7 days a week. 

Health Care Provider

Your nurse or doctor can provide you with advice or refer you to someone who can help you, such as a counsellor.

Talk to someone you trust

Talk to someone you trust. Tell them about the abuse. They can only help you if they know what is happening to you.

Seniors’ Information Line

If you need information about programs and services for seniors, you can call their toll-free number at 1-800-661-0878.