Getting Help with Family Violence
If home doesn’t feel safe, you are not alone. There are five Territorial Family Violence Shelters throughout the NWT that provide a safe and confidential place to stay for women and children – day or night. Shelters offer support, understanding, and resources to help you. Whether you’re facing family violence or are experiencing a personal crisis, help is available. Explore the resources below as well as the other supports for mental wellness. We’re here 24/7. You have options. You are not alone.
Victim Services
Support is available if you have been affected by crime. The Community Justice and Community Policing Division can help you deal with the emotional, physical, and legal impacts. To learn more, contact your local victim services worker – you don’t have to go through this alone.
For more information about Victim Services or to contact a Victim Service Worker, click here (add victim service link from justice)
Alison McAteer House Crisis Line
If you are experiencing abuse or violence at home and need help, contact the Alison McAteer House Crisis Line. This Crisis Line is available 24 hours a day, 7 days a week for anyone living in the NWT. If you need a safe place to stay, an Emergency Protection Order, or just someone to talk to
Call the crisis line at 1-866-223-7775.
For more information about the services and supports offered, click here.
NWT Family Violence Shelters
If you are experiencing violence at home and are looking for help, contact the NWT Family Violence Shelters. Whether you need a safe place to stay, an Emergency Protection Order or someone to talk to, the 24/7 crisis line is available whenever you need it: 1-866-223-7775.
For more information and regional contacts, click here.
Health Care Provider
Your nurse or doctor can provide you with advice or refer you to someone who can help you, such as a social worker or counsellor.
Friends, Family or Religious Organizations
Talk to someone you trust. Tell them about the abuse. They can only help you if they know what is happening to you.
Kid’s Help Phone
If you are a young person, and you need someone to talk to, you can call the Kid’s Help Phone at 1-800-668-6868 or go to www.kidshelpphone.ca.
NWT Community Counselling Program
The NWT Community Counselling Program helps people deal with a variety of issues including family violence, mental health issues and addictions. It is available free-of-charge to every NWT resident, in every region of the NWT. The Community Counselling Program is offered by local Health and Social Services Authorities.

