Mental Wellness and Addictions Recovery

Help Lines

Kids Help Phone – 1-800-668-6868

If you are a young person, and you need someone to talk to, you can call the Kid’s Help Phone at 1-800-668-6868.

Texting and online chat options are also available.

  • To text with counsellor, text the word CONNECT to 686868 
  • To live chat, visit https://kidshelpphone.ca/live-chat/ and click the “chat” button OR download the Always There app.

For additional resources and information, visit:

The Kids Help Phone has also expanded their services to include an adult texting service. Text the word WELLNESS to 741741.

Hope for Wellness Help Line

Offers counselling and crisis intervention to all Indigenous peoples across Canada.

  • To talk to a counsellor, call the toll-free Help Line at 1-855-242-3310, 24/7
  • To live chat, click here to connect with a counsellor

Experienced and culturally competent Help Line counsellors can help if you:

  • want to talk;
  • are distressed;
  • have strong emotional reactions; and/or
  • are triggered by painful memories.

Phone and chat counselling is available in English and French, and on request, phone counselling is also available in Cree, Ojibway and Inuktitut.

988 – Suicide Crisis Helpline

988 Suicide Crisis Helpline. A safe space to talk, 24 hours a day, every day of the year.

Helpline – 811

811 Helpline responders are registered nurses who can also assist you with concerns related to mental wellness and addictions recovery. Our nurses are trained in a variety of areas, including stress management, suicidal thoughts, abuse, sexual assault, depression, anxiety, grief, loss, and substance use. Call us at 811 or 1-844-259-1793. Our services are available in English and French, with translation services provided for all official languages of the NWT. Your comfort is important, which is why this service remains 100% free and confidential.

For more information visit: www.gov.nt.ca/811

Quitline – 811

Looking to quit smoking or vaping? 811 Quitline responders are here to help you on your journey to a healthier life. Call us at 811 or 1-844-259-1793 for personalized assistance and resources to help you quit for good. Our nurses are trained to support you through your quit planning, provide follow-up calls to keep you on track and answer any questions you may have.

For more information visit: www.gov.nt.ca/811