Mental Wellness and Addictions Recovery Supports – Getting Help
The resources listed below include links to various sites on the Internet that are owned and operated by third parties and are NOT affiliated with the Government of the Northwest Territories (‘GNWT’) in any way. By choosing to follow those links, you hereby acknowledge that you understand that the linked websites are independent from the GNWT and they are not subject to GNWT laws, including laws on the collection, use, and disclosure of personal (health) information. You also acknowledge that the GNWT has no control over the content of such websites and is not responsible for examining or evaluating the content or accuracy for any third-party websites or any other materials, products, or services of third parties. Consequently, you agree that the GNWT cannot and will not be held liable for the content of those third-party websites and makes no warranty or representation whatsoever as to the accuracy, timeliness, and/or completeness of the information contained on such websites. The links which we place on our Website do not imply that we sponsor, endorse, or are affiliated or associated with, or have been legally authorized to use any trade-mark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through such sites.
Call 9-1-1 if you need immediate help.
If you aren’t sure where to start when looking for mental wellness and addictions recovery supports, then contact your local Community Counselling Program. They can guide you through the options available to you.
On this page
Kid’s Help Phone – 1-800-668-6868
If you are a young person, and you need someone to talk to, you can call the Kid’s Help Phone at 1-800-668-6868. Texting and online chat options are also available.
- To text with counsellor, text the word CONNECT to 686868
- To live chat, visit https://kidshelpphone.ca/live-chat/ and click the “chat” button OR download the Always There app.
For additional resources and information, visit www.kidshelpphone.ca
The Kids Help Phone has also expanded their services to include an adult texting service. Text the word WELLNESS to 741741.
NWT Help Line – 1-800-661-0844
The NWT Help Line is available 24 hours a day, 7 days a week. It is 100% free and confidential. Call 1-800-661-0844. For wellness information, tips and community events, visit the NWT Help Line Facebook page at https://www.facebook.com/NWTHelpLine/.
NWT Quitline – 1-866-286-5099
A free and confidential help line for people who want to quit smoking. It provides trained Cessation Counsellors as well as personalized call back programs. It also offers quit smoking reading materials and translation services for all NWT languages. Call toll-free 1-866-286-5099, 24 hours a day.
Band or Hamlet Office
Community wellness is a priority for NWT communities. Communities have created community wellness plans that will support the goal of improving community health outcomes related to mental health and addictions. For more information on the community wellness plan in your community, please contact your local Band or Hamlet office.
Community-based supports include counselling, day programs and group therapy for residents in the community. Talk to a community counsellor or wellness worker at your local Community Counselling Program office to find out what supports are available in your community.
Community Counselling Program
The NWT Community Counselling Program provides support to individuals and families with a variety of concerns including mental wellness, addictions recovery and family violence. It is available free-of-charge to every NWT resident, in every region of the NWT.
If your employer has an Employee Assistance Program, ask for the contact information.
Facility-Based (inpatient) Addictions Treatment Programming
Approved facility-based treatment centres are located in southern Canada. Given our geography and small population in the Northwest Territories, southern referrals are necessary to ensure specialized residential treatment centres meet the needs of adults. The Government of the Northwest Territories works closely with approved centres in the south to help people choose the most appropriate treatment program for their unique needs. Learn more here.
Friends, Family or Religious Organizations
Talk to someone you trust. Share your feelings with them and let them be part of your support circle.
Nurse or doctor
Your nurse or doctor can talk to you about support options and can help connect you with a mental wellness and addictions recovery service provider.
Strongest Families Institute
Strongest Families Institute (SFI) delivers distance services to families primarily via telephone. There is no wait list and appointment times are scheduled around what works for the family – whether during the day, evening or night. Programs are customizable to each family and are developed for those experiencing mild to moderate mental health and/or child behavioural conditions before they become more severe. Learn more here.
Here are some mobile apps and online tools that can help you look after your health and well-being.
- 7 Cups
- EHN Outpatient Services Addictions Virtual Aftercare
- Stronger Minds by Beacon
- Wellness Together Canada
7 Cups is a free, anonymous and confidential peer support App that connects you with trained active listeners and peers. Available 24/7 it offers individuals access to chat rooms and forums for a variety of life challenges including depression, anxiety, relationships, LGBTQ2+, and more.
Individuals aged 18 and over can also opt in for online support from a licensed therapist at cost of approximately $33.00 / week. Learn more here.
BreathingRoom™ is a free online program designed for youth and young adults who want to learn new ways to manage stress, depression or anxiety. Available 24/7 it teaches:
- ways to deal with negative thoughts and learn to see yourself as you truly are – a unique person with incredible abilities;
- how to deal with feelings of being alone;
- you to grow and expand your thoughts and ideas;
- how to create happiness within yourself;
- how to be kind to yourself and how showing compassion to others will actually make you feel better;
- how to cope when life challenges you; and
- how to let go of hurt, anger and disappointment.
Click here to register: https://app.breathingroom.me/register?code=XXQTGPUE.
EHN Outpatient Services provides an abstinence-based, online maintenance program that can be accessed following addictions treatment. The included Wagon app helps individuals track, monitor, and receive support throughout their recovery journey. Individuals set their recovery goals and then track their progress in Wagon, while also receiving support through therapeutic groups and individual counselling.
EHN Outpatient Services provides NWT residents with aftercare support, is flexible to accommodate their schedule, is personalized for their needs, and is backed by science to help them on their recovery journey. EHN offers residents:
- weekly 2-hour virtual group therapy sessions with registered clinicians to build on the skills developed during inpatient or intensive outpatient treatment;
- access to the EHN’s Wagon App for setting goals, tracking progress, and monitoring triggers; and
- access to specialty groups focused on socialization, stabilization, and relapse prevention.
Residents can register Wagon app by contacting their local Community Counselling Program or by visiting, https://sessions.onthewagon.ca/booking/steps/matching/. A brief assessment may be required to ensure this support meets the recovery needs of each individual.
Approved by therapists, the Root’d App provides information and lessons on managing anxiety and panic attacks. It is an in-the-moment interactive panic attack tool, a deep breathing tool, an active visualization tool, and has soothing nature sounds. Available in both English and French, it is free to all Canadians during COVID-19. Learn more here.
Stronger Minds by Beacon is a free digital program available to all Canadians. It provides support for people struggling with the stress and anxiety associated with COVID-19. It is an ongoing program delivered by clinical experts. Learn more here.
Wellness Together Canada provides free tools and resources to support Canadians get connected to mental health and substance use support and counselling with a mental health professional. It is accessible 24/7 and provides an option for individualized programming and options to track your progress.